Shipping policy

Thank you for shopping with us! We aim to make your experience as smooth as possible. Here’s what you can expect when it comes to processing and shipping your order.

Order Processing

All orders are processed within 1-3 business days. Once your order is ready, we’ll send you a confirmation email with tracking details, so you can follow your package’s journey.

Shipping Times & Rates

• North America: Shipping typically takes 5-10 business days.
• Rest of the World: Shipping generally takes 6-12 business days. Please note, shipping times may vary based on your location, weather conditions, customs processing, and other unforeseen circumstances.

Shipping Delays

While we do our best to ensure timely delivery, there may be delays due to factors beyond our control (e.g., customs delays, weather conditions). We appreciate your patience and are here to help if you need support tracking your order.

Tracking Your Order

Once your order has shipped, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.

Questions?

If you have any questions regarding your order or our shipping process, please reach out to our support team at [chiyangrain@gmail.com]. We’re here to help!